Refund & Cancellation Policy

Refund Policy

We offer a 24-hour refund policy for our software subscription only if you can provide video evidence that the application is not working on your computer. Concerns such as detection by screen-sharing software or slowness in solution generation are not refundable.

To request a refund:

• Contact our support team at hello@invisibleinterview.com.
• Provide your purchase details, reason for refund, and video evidence of the software not working.
• Eligible refunds are processed within 5–7 business days.

Cancellation Policy

• You can cancel your subscription at any time from your account settings.
• Your subscription remains active until the end of your current billing period.
• You will not be charged for the next billing cycle.
• No partial refunds are provided for unused portions of the current billing period.
• You can continue using the service until the end of your current billing period.

To cancel your subscription, visit the settings page in the app or dashboard.

Subscription Details

Please check the subscription page for the detailed pricing information.

All plans include full access to the Invisible Interview software, automatic updates, and customer support.